Help

How can we help?

Answers about the app, a getting-started guide and guides on everyday money matters.

Getting started

Six steps to a budget that works in everyday life.

  1. Go through the setup

    The setup assistant guides you through the basics: account with buffer, income, fixed costs with contracts and trials, a reserve for annual costs, budgets and security. You can skip any step and do it later.

    Open setup
  2. Create accounts

    Create your checking account and other accounts and enter the current balance. From this the app calculates what’s free and the forecast for the coming weeks.

    To accounts
  3. Complete your fixed costs

    Rent, electricity, phone, insurance, subscriptions: enter everything that goes out regularly once as a recurring expense, including annual costs. They then sit on their day every month.

    To the month
  4. Tick off in the month

    Tick off what has been debited. What stays open shows you what’s still coming until the end of the month.

    To the month
  5. Look at the overview

    The overview shows what’s still free until the end of the month, your budgets and the next debits. Tips speak up when something stands out.

    To the overview
  6. Expand as needed

    Create savings goals and a reserve for annual costs, connect your bank instead of typing (from Plus) or share with your partner or flatmates (Pro).

    To savings goals

Frequently asked questions

Account & sign-in

Create an account, password, passkey, two-factor and devices.

How do I get an account?

You create an account under Create account. Depending on the installation you need an invitation code from the operator; the registration page tells you whether that’s the case.

Then you confirm your email address via the link in the email. In the Ausgabentracker Cloud your account then has Basic right away, free and without an end date. On other installations new accounts usually start with a trial; the operator decides how long it lasts and what’s included.

Create account
I forgot my password. What now?

On the sign-in page, click Forgot your password? and enter your email address. You’ll get a link to set a new password. If no email arrives, check your spam folder.

To sign-in
How do I sign in with a passkey?

You set up a passkey under Settings → General in the Your account section. After that you sign in with Sign in with passkey using your fingerprint, face or device PIN, without any password. Fingerprint and face data never leave your device.

Open your account
How do I turn on two-factor sign-in?

Under Settings → General in the Your account section. You connect an authenticator app and also enter its code when you sign in. Keep the recovery codes safe: they get you into your account if your phone is gone.

Open your account
How do I sign out another device?

Under Your account in Settings → General you see the most recently active signed-in devices with their name and when they were last active, all of them via Show all devices. There you end individual sessions or sign out everywhere, for example after losing a phone.

View devices
Where can I see what happened in my account?

Settings → Activity lists important actions: sign-ins, changes, exports, AI and sharing. For security-related changes, such as a new password or passkey, you also get an email.

Open activity
How do I change my name, email address or profile picture?

Under Your account in Settings → General with Edit account. For a new email address you need your current password; you confirm it via a link in the email, and the previous address gets a notice.

Edit account
How do I delete my account?

Under Your account in Settings → General with Delete account. This deletes all your data. The dialog first offers to download your data (with receipts or data only), see also How do I back up my data?.

How do I delete my data without deleting the account?

In Settings → Data with Delete data …. You choose what goes: everything or individual areas such as entries, accounts or the bank connection. Your account, sign-in and license remain; afterwards you get the default categories again. The dialog first offers to download your data.

Expenses & calendar

Add expenses, tick them off, change prices and record big purchases.

How do I add a recurring expense?

Via the + at the top right of the bar (on a phone and on desktop). Choose the rhythm (monthly, quarterly, semi-annually or annually), the payment day and the first debit, and optionally an end. The expense then sits on its day in the month, annual costs in the right month.

To the month
How do I tick off a debit?

In the month, tap the day and tick off the expense in the side panel, or use the list. Done items appear faded and count as paid. With the bank connection (from Plus) this happens by itself as soon as the matching transaction is assigned.

To the month
A subscription is getting more expensive. How do I enter that?

Open the expense, change the amount and choose From a date. The new price applies from that date; earlier months stay as they were. For all months changes the past too, for example for a typo.

You see the price history on the expense. How to react to an increase is explained in the guide Subscriptions and price increases.

Can I get a reminder before a debit?

Yes. In the expense dialog you set a reminder a few days before it’s due, by email, push or both. You choose the default for new expenses under Settings → Notifications. There you can also turn on Remind me of new recurring expenses automatically: “Remind” is then already ticked for every new series (you can untick it), one-time expenses stay without.

Open notifications
What are templates?

Templates save typing for expenses you enter often. In the expense dialog choose From template instead of Enter again and pick the template. You manage them under Settings → Templates.

Open templates
What is the “Purchases” page for?

A one-time expense in the month (via the “+”) is a normal item in the calendar, such as the weekly shopping, and counts in “Left from income”. The Purchases page is for larger purchases like a washing machine, holiday or car: with tags, notes and optionally warranty and receipts. Purchases don’t count towards your monthly plan; the analysis shows them separately. That way you see over the years what a topic cost. With Import you bring in a list as a CSV file (sample file in the dialog); in your transactions, Add as purchase turns a transaction into a purchase.

To purchases
How do I hide amounts, for example when I’m out?

Tap the eye icon at the top (Hide amounts). All amounts stay hidden until you show them again with the same icon.

Income & budgets

Enter income, create categories and set budgets.

Where do I enter my income?

In the month, right at the top. You decide whether the amount applies every month or only this month. Income is the basis for “left from income”, the surplus rate and the balance forecast.

To the month
How do I create my own categories?

Under Settings → Categories with name, color and icon. You’ll see the color everywhere, in the calendar as well as in the analysis. If a category is missing while you record an expense, create it right in the picker: New category at the bottom, enter a name, done. You can change color and icon later in the settings.

Open categories
How do I set a budget per category?

On the overview, open the dialog for all categories in the Budgets section and enter monthly amounts. The app shows how much is already gone and speaks up when a budget is almost used up or exceeded.

The rest of a budget counts as planned in the current month; in past months it expires. Tips on setting budgets are in the guide Budget per category.

To the overview
What’s the difference between “left from income” and “free on the account”?

The two numbers start from different points; in the month they appear as two calculations side by side. Left from income is this month’s income minus what is paid and what is still open (open items plus the rest of your budgets). What is on your accounts doesn’t matter for it. Free on the account is your balance (accounts that count towards “Free”) minus everything still to go out, the money you can really use right now; it only exists for the current month. That is why they differ: money from earlier months is in your balance and makes “Free” larger; income that hasn’t arrived yet already counts for “Left”, but not yet for “Free”. Example: income 3,000 €, paid 1,800 €, still open 700 € leaves 500 €. If your account holds 2,400 €, 1,200 € of it from earlier months, 1,700 € are free. Charges paid from the reserve count for neither as long as it has enough money. The surplus in the analysis and the surplus rate, by contrast, are income minus all expenses. More in the guide What’s left at month end?.

Why don’t older months count in the statistics?

The statistics start with the first month in which you recorded something, so empty months don’t distort the averages. You change this under Settings → General with Statistics from.

Open general
How much rent can I afford?

Under Plan → What if you try out decisions before you make them. It works with your average income and average variable spending from the last 3, 6 or 12 completed months, plus the fixed costs running today. The Moving and Car templates already contain the usual items; you can change or drop expenses, add new ones, change your income and enter one-time costs such as a deposit or down payment.

Mark an item with Work out the maximum and the app shows how high it may be so that at least the amount you set is left each month (pre-filled with your savings goal payments, otherwise 10 % of your income). Rules of thumb (rent at most ⅓, car at most 15 % of net income) are shown for orientation. Scenarios are saved and compared side by side from two on; Apply from … turns them into real expenses and income from a date, earlier months stay unchanged.

Open what if

Accounts & forecast

Accounts, balance, buffer, forecast and loans.

How do I create an account and enter the balance?

Under Accounts & loans you create your checking account, savings account and other accounts and enter the current balance. The history appears as a line. With the bank connection (from Plus) balances come in by themselves.

To accounts
What does the balance forecast show?

For every account the app looks 60 days ahead: from today’s balance, open debits, savings rates and expected income. The forecast appears dashed in the account’s history. If an account is about to go negative, a tip warns you, by email or push if you like.

To accounts
Can I be warned earlier, not only at €0?

Yes. Edit the account and enter a buffer under Warn below, for example €300. The app then speaks up before the forecast balance drops below it. Why a buffer is worth it is explained in the guide Never go into overdraft again.

To accounts
How do I exclude a savings account from “Free on the account”?

Edit the account and untick Counts toward “Free on the account”. The balance stays visible but no longer counts toward what you can spend in the month.

To accounts
How do I add my depot, e.g. at Trade Republic?

Under Accounts & loans via Add depot (or choose the type Depot / investment when adding an account). The app works with three numbers: Value is what your depot is worth today (according to your broker’s app), Paid in is what you paid in yourself, and gain or loss is value minus paid in, calculated by the app. When adding, enter the current value and under Paid in the sum so far; with Since the history starts on that day. Record later deposits on the depot card via Deposit/withdrawal (amount, day, account) and new values via Update value. If you take money out, choose Withdrawal there: it lowers “Paid in” from that day but doesn’t count as income; then enter the new value via Update value. A savings plan can be switched on or paused with a checkbox; the instalment appears in the month as saving. The history shows the value as a line and the paid-in amount dashed; the gap is your gain. The app does not fetch prices. At Trade Republic the bank connection only provides the clearing account: add it as a normal account and connect it.

To accounts
How do I enter a loan?

Under Accounts & loans with amount, interest, payment and term. The app automatically adds the payment as an expense, including a different final payment. You also see the remaining debt, the repayment plan and the end of the term.

To accounts
How do I add an extra repayment?

Under Accounts & loans, click Extra repayment on the loan. Enter the amount and date (future dates work too) and choose One-off or Yearly. Shorten term keeps the payment and the loan is paid off sooner; Lower payment keeps the end date and the payment drops from the next one. The preview shows the interest you save beforehand. With Book as expense the payment appears in the month as “Extra repayment: name”. If you entered the loan as a balance with a date, earlier extra repayments are already included in it.

To accounts

Bank connection & CSV

Connect your bank, assign transactions and import statements.

How do I connect my bank account?from Plus

Under Settings → Bank connection you choose your bank and confirm the permission in your banking app. The connection runs through a licensed service under the European payment services directive PSD2, with read-only access. After that, new transactions arrive automatically twice a day.

What happens to your data is explained in the guide Connecting your bank, and in detail in the privacy policy.

Open bank connection
What happens to new transactions?from Plus

They land under Accounts → Transactions. If a transaction matches a planned expense, it is assigned to it and the expense counts as paid. The app books known merchants via learned rules; everything else comes as a suggestion to confirm. You can detach or undo every import.

To transactions
What happens to old, ended subscriptions from my account history?from Plus

If a regular payment hasn’t come for a while even though your transactions go further (for example your previous energy supplier), it appears under Accounts → Transactions in the Ended group. Add as ended creates it as a series up to the last due date: past months are complete, the old debits are assigned and future months stay free. If an existing series stops being debited, the app suggests Set end; if it is still running, choose Still running.

What are bundles?from Plus

A bundle combines many small transactions, for example all supermarket purchases of a month in one item per category or merchant. That keeps the calendar clear even if you pay by card every day. When you “Apply” a transaction (in the month under “From the bank” or in Transactions), the dialog lets you choose whether it goes into the bundle or becomes its own expense with its own name; preselected is what is set for the category.

Can I import transactions without a bank connection?from Plus

Yes, as a CSV file from your online banking: under Accounts → Transactions with Import CSV. You see a preview and assign the columns; the app remembers the mapping per account. A step-by-step guide is in Importing bank transactions as CSV.

To transactions
How do I connect PayPal without purchases counting twice?from Plus

Connect PayPal under Settings → Bank connection like a bank (search for “PayPal”; the app creates a separate “PayPal” account for it) or import the PayPal export (in PayPal under Activity → Download, CSV) into a separate “PayPal” account. A purchase made with PayPal then shows up in the PayPal account and as a PayPal debit on your checking account. The app recognizes both as the same purchase: one expense remains, the other side is listed under Ignored with the reason. Top-ups of your PayPal balance count as transfers. If the match is uncertain, the transaction shows “Maybe the same purchase as …”; one click confirms it. Restore undoes a pair.

To bank connection

Contracts & trials

Notice periods, trials, weekly prices and price increases.

How do I get reminded before a notice period ends?

On the recurring expense, tick Contract with notice period and enter the end of the term, the notice period and the renewal. The app calculates the last day to cancel (end of term minus notice period; if the term ends at the end of a month, the end of the previous month counts, e.g. 30 Nov with one month’s notice: 31 Oct) and reminds you 7, 14 or 30 days before. What your contract says is what counts.

You see all contracts with their dates under Analysis → Fixed costs & subscriptions. How notice periods work is explained in the guide Cancel contracts on time.

View contracts
What do “Cancelled” and “Keep” do?

After the reminder, you decide. Cancelled ends the debits at the end of the term. Keep lets the contract continue; the app only speaks up again for the next term.

How do I enter a trial?

On the expense, tick Trial and enter what the trial costs, by when you have to cancel (Cancel by) and from when the full price applies (Full price from). A trial price is booked as a separate expense.

The app reminds you 1, 3 or 7 days before the last day to cancel and once more on the last day. After that you choose Cancelled or Keep. What to watch out for with trials is in the guide Free trials without traps.

To the month
Can the app fill in a trial from the confirmation email?Pro

Yes, with the AI assistant. Take a screenshot of the confirmation or use the PDF and choose Fill in from receipt in the expense dialog. The app sets the trial price, cancel by, full price from and the later price, even if the email only says “12 weeks” or “after the tenth issue”.

The subscription is priced per week. How do I convert that?

Below the amount there’s Convert price per week. You enter the weekly price and the app calculates the monthly amount: weekly price × 52 ÷ 12. €7.10 a week becomes €30.77 a month.

What does the app do when a price goes up?

When an expense gets more expensive, the app shows a tip with a note about the special right to cancel, and as a notification if you like. You enter the new price from an effective date, see A subscription is getting more expensive.

Savings goals & reserve

Savings goals, savings rates and the reserve for annual costs.

How do I create a savings goal?

Under Savings goals with a target amount, optionally with a target date and starting amount. With a savings rate the app books an expense “Saving: …” every month. It shows whether you’re on plan, which monthly rate is needed and when you’ll reach the goal.

To savings goals
Can a savings goal be linked to a savings account?

Yes. Then the savings account provides the goal’s balance. Without an account, the balance comes from deposits and rates; you then enter deposits and withdrawals by hand.

What is the reserve for annual costs?

A pot for everything that only comes quarterly, semi-annually or annually, such as insurance or the broadcasting fee. The app spreads these costs across the months and books the total as a savings rate. When a debit is due, the reserve pays it; in that month it doesn’t count again toward “still open”.

You set it up under Savings goals with Set up reserve. Background in the guide Plan for annual expenses.

To savings goals
What happens if the reserve isn’t enough?

If the pot isn’t enough for one of the coming dates, the app shows a warning. Under Adjust reserve you can add a starting amount, choose an account of its own such as a savings account, or take individual costs out of the reserve.

What happens to reached or old savings goals?

You can archive them; they then disappear from the list but are kept. When deleting, you decide whether the previous rates stay in past months.

Receipts & documents

Receipts, warranties and reports.

How do I attach a receipt?from Plus

In the dialog of an expense or one-time purchase you add a photo or PDF up to 10 MB. Photos are rotated, downsized and stored without metadata such as the location automatically. Your license determines how many receipts you can store; from 80% you get a notice.

How do I keep track of warranties?from Plus

For a purchase under Purchases you enter Warranty until, with quick choices of 2, 3 or 5 years from the purchase date. The app reminds you 30 days before it expires. With the With warranty filter you find all purchases with a warranty. What to keep and for how long is in the guide Receipts and warranty.

To purchases
Can the app read a receipt?Pro

Yes, with the AI assistant: Fill in from receipt in the dialog takes amount, merchant, date and category from the photo or PDF. For this you allow “Read receipts with AI” once under Settings → AI assistant, because the whole image goes to your AI provider with everything on it (for doctor or pharmacy receipts also health information). Below the button it always says where the file goes; more on this in the privacy policy. With Receipts & warranty (from Plus) the file is attached to the entry as a receipt right away.

Where do I find reports, receipts and exports?

On the Documents page: year in reviews and monthly reports as PDF, all receipts with search and a jump to the entry, and your data exports. You can download reports or have them emailed to you.

To documents
What is the year in review?

A short full-screen story with a year’s totals, biggest items, categories, savings goals and loans. You open it under Year in review; as a PDF you find it under Documents.

Open year in review

Sharing

Share with your partner, family or flatmates and settle shared costs.

How do I share with my partner or flatmates?Pro

Under Settings → Sharing you invite the person by email address or by link or code. They need their own account and have to accept the invitation.

Then you offer what you share: accounts, individual expenses, purchases, your income, savings goals, categories or loans. The other person accepts each share separately. Your data always stays with you.

Open sharing
The invitation didn’t arrive. What can I do?Pro

For the open invitation under Settings → Sharing there’s Resend, at most once an hour. Whether an email or push message arrives depends on the other person’s settings; they see the invitation in the app in any case. If they don’t have an account yet, nothing arrives; then the invitation link is the better way. For privacy reasons the app doesn’t show whether an account exists for the address; without a reply the invitation disappears from the list after 30 days.

Open sharing
What do “View” and “Edit” mean?Pro

With View the other person sees the shared entry. With Edit they may also change it, for an account for example add expenses to it. More rights have to be accepted again; fewer apply right away. Income and loans can only be shared for viewing.

How do we settle shared expenses?Pro

The settlement under Sharing shows who owes whom how much from shared expenses and purchases. Per entry you choose the split: half and half, only me, only the other person or a custom share. What goes out from the joint account doesn’t count.

After the transfer, tap Settlement done; this starts a new period. Models for fair sharing are presented in the guide Split shared costs fairly.

Open sharing
How do I stop sharing?Pro

Either side can end a single share or the whole connection at any time under Settings → Sharing. Your own data stays unchanged; shared entries are just no longer visible to each other. For a shared category, the other person gets their own copy with their entries.

AI assistant

What the AI can do, what it sees and what it costs.

What can the AI assistant do?Pro

It answers questions about your finances and how to use the app and suggests actions, such as adding an expense or a purchase (with tags and warranty) or changing a budget. Nothing is carried out until you confirm. On top of that come tips on the overview and analysis, reading receipts and category suggestions for new transactions.

Open AI assistant
What do I need for the AI assistant?Pro

Your own key from OpenRouter (a service with many AI models) or from Anthropic (the Claude models directly, key at console.anthropic.com). Under Settings → AI assistant you choose the provider, enter the key and pick a model; with Anthropic, Claude Haiku is preset (for questions and receipts). The provider bills the costs directly to you, and the key is stored encrypted. If you switch providers, you need that provider’s key.

Open AI assistant
Which data does the AI see?Pro

Only what you share. Under Settings → AI assistant you choose building blocks such as monthly totals, categories, subscriptions or accounts, and the period. Names can be replaced with placeholders and amounts rounded. A preview shows exactly what is sent. Category names and budgets are sent in plain text; name, email address, IBAN and notes never go to the AI. The details are in the privacy policy.

View permissions
How do I keep AI costs under control?Pro

Under Settings → AI assistant you see the costs per area, provider and model, plus the history of the last 6 months. You set a separate monthly budget for OpenRouter and for Anthropic: from 80% the app warns you, at 100% requests via that provider stop until the start of next month.

View costs

Notifications & phone

Set up push and email, install the app.

How do I get push messages?

Under Settings → Notifications you turn on push for This device and allow notifications. For each occasion you then choose email, push or both. A test message checks whether everything arrives.

Open notifications
Why don’t push messages arrive on my iPhone?

On iPhone and iPad, push only works from the app on the home screen, from iOS 16.4. Open Ausgabentracker in Safari, tap Share and then Add to Home Screen. Start the app from there and turn on push in the settings.

Open notifications
Can I install Ausgabentracker as an app?

Yes, as a web app with its own icon. On Android via the browser menu (Install app or Add to home screen), on iPhone in Safari via Share → Add to Home Screen. Financial data is only stored on the device if you turn on Available offline on this device under Settings → Data.

Which widgets does the iPhone app have?

Ten, for the Home and Lock Screen: Free until month end, Check off debits (tap the box to check one off, even offline), Deadlines & trials, Budgets, Balance forecast, Savings goal, Quick add (plus and up to three templates), Month calendar, Reserve and Tip of the week. Plus “New expense” and “Read receipt” for Control Center and the Action button. Touch and hold the Home Screen, tap Edit → Add Widget and choose Ausgabentracker; you set the category, account, savings goal and templates when editing the widget. Under More → General you decide whether widgets show amounts.

What can the app notify me about?

About due expenses, exceeded budgets, accounts going negative, price increases, ending notice periods and trials, expiring warranties, the bank permission and new transactions, the month-end summary, the license and sharing requests. You turn each occasion on or off individually.

Open notifications

License & data

Plans, license keys, subscription, backup and export.

What’s included in Basic, Plus and Pro?

Basic includes all core features: calendar, budgets, accounts, forecast, contracts, savings goals and notifications. Plus adds the bank connection, CSV import and receipts & warranty. Pro also includes the AI assistant and sharing with other people.

That’s the usual split; what counts is what your License page shows. In the Ausgabentracker Cloud, Basic is free; Plus and Pro aren’t available there yet.

View license
Where do I enter my license key?

On the License page, which you also reach via the user menu with Manage license, on a phone via More → License. There you also see your active plan, the included features and the limits.

Open license
Do I need a subscription in the iPhone app?

No. In the Ausgabentracker Cloud, Basic is free and has no end date, in the browser and in the iPhone app. You don’t need a subscription or payment details for it.

Plus and Pro with bank connection, receipts, AI assistant and sharing aren’t available in the cloud yet. What your account includes is shown under More → License or on the License page.

Open license
What happens when my license expires?

Your data is kept. The app reminds you beforehand with a notification. Without a valid license it shows the license page until you enter a new license.

Open license
How do I back up my data?

Under Settings → Data you export a backup as a file, with areas of your choice. You can import the same file again later, merging or overwriting. For Excel or Numbers there’s also the export as a table (CSV).

Open data

Guides

Practical guides for everyday life: from your first budget to fixed costs, subscriptions and an emergency fund. No jargon, with worked examples.

Basics

A household budget you’ll still keep after three months, sharing costs fairly and keeping receipts properly.

Fixed costs & subscriptions

What goes out every month and every year, deadlines and trials, and how to make it smaller.

Saving & reserves

What’s really left, never going into the red, emergency fund and bigger goals.

Using the app

Importing bank transactions and connecting your bank securely.

The articles are general information and are no substitute for financial, tax or legal advice. All amounts in the examples are made up.

Didn’t find an answer?

Support helps with questions about the app, your account and your license.

To support

Your budget in a calendar.

Plan expenses on their day, tick off debits and see at any time what’s really free until the end of the month.

Create account